Terms & Conditions

About Us

Welcome to www.coffeenativ.com, the official website of SC Coffeenativ Roastery SRL, a legal entity headquartered at Str. Oxigenului 7A, Cernica, postal code 077035, Bucharest, CUI RO33746695, registered with the Trade Register under number J40/12551/2014, with a bank account at Raiffeisen Bank, RO76 RZBR 0000 0600 1722 7680, through which the company's services are offered.

By accessing and browsing www.coffeenativ.com, you fully accept the terms and conditions outlined below. Users of the website will have permanent access to these terms and conditions to consult them at any time. If users do not agree with the imposed terms and conditions, they must cease accessing the website.

Site Modifications

The terms and conditions may be changed at any time by the site administrator, with the new provisions becoming applicable from the moment the revised version is published on the site. Exceptions are orders in progress, which will be completed under the conditions applicable at the time of order acceptance.

Additionally, we may update site content, so it may not always be complete.

Trademark

The Coffeenativ brand is a registered trademark owned by SC Coffeenativ Roastery SRL, according to trademark registration certificate no. 129602, effective from 11.10.2013. The domain www.coffeenativ.com is owned by SC Coffeenativ Roastery SRL. The use of this trademark, domain, or name, either directly or "hidden" (including but not limited to meta tags or other indexing/search techniques), without prior written permission from SC Coffeenativ Roastery SRL, is prohibited and punishable by law.

Company Details

SC Coffeenativ Roastery SRL, a legal entity headquartered at Str. Oxigenului 7A, Cernica, postal code 077035, Bucharest, CUI RO33746695, registered with the Trade Register under number J40/12551/2014, with a bank account at Raiffeisen Bank, RO76 RZBR 0000 0600 1722 7680, through which the company's services are offered.

Contact

Email address: coffeenativ@gmail.com
Phone: 0747 248 187
Postal address: Str. Oxigenului 7A, Cernica, postal code 07703.

Definitions

  • Client: A natural or legal person who creates an account on the website and places an order or places an order without having a prior account.

  • Account: A section of the website consisting of an email address and a password that allows the Client to submit orders electronically and contains information about the Client and their order history (orders, invoices, etc.).

  • Site: The domain www.origocoffee.ro and its subdomains.

  • Order: An electronic document that acts as a communication form between the Company and the Client, through which the Client submits a request to the Company via the website or email (office@origocoffee.ro) to benefit from the Company's services. This also includes orders placed via phone through the Company’s call center, followed by written confirmation.

  • Products: Any product offered by the Company, mentioned in the order, which will be provided to the Client as a result of the concluded contract.

  • Campaign: The action of displaying a limited number of services/products on the website, available for a predefined limited period, as determined by the Company.

  • Contract: The distance contract concluded between the Company and the Client, without their simultaneous physical presence, via the website, following the acceptance of an order placed by the Client for a specific service.

  • Content:

    • All information available on the website that can be visited, viewed, or accessed electronically;

    • Any email content sent by the Company to Clients via electronic means;

    • Any information communicated by an employee/collaborator of the Company to the Client, based on the provided contact details;

    • Information related to services/products and pricing;

    • Data about the Company or other relevant information.

  • Document: These Terms and Conditions.

1. Contractual Relationship

1.1. The products provided by the Company are subject to the contractual relationship established between the Company and Clients under this Document.

1.2. By placing an order, the Client agrees to the method of communication (phone or email) through which the Company operates.

1.3. To validly conclude a contract with the Company for the supply of products, the Client will submit an order through the website.

1.4. Upon receiving the order, the Company will analyze its feasibility based on the specific elements indicated by the Client in the order form and will inform the Client within 24 hours via email about acceptance, rejection, or necessary modifications.

1.5. The contract between the Company and the Client for the provision of services and supply of products is considered concluded upon receipt by the Client of an email notification confirming the acceptance of the order in its final form. Orders placed and accepted by the Company are stored in each Client's personal account if an account was created. The Company also keeps a record of accepted orders for 120 days from their generation.

2. Contractual Conditions

2.1. The products provided by the Company are subject to the contractual relationship established between the Company and Clients under this Document.

2.2. By placing an order, the Client agrees to the method of communication (phone or email) through which the Company operates.

2.3. To validly conclude a contract with the Company for the supply of products, the Client will submit an order through the website.

2.4. Upon receiving the order, the Company will analyze its feasibility based on the specific elements indicated by the Client in the order form and will inform the Client within 24 hours via email about acceptance, rejection, or necessary modifications.